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FAQ

  • Do you accept refunds or exchanges?
    No, all sales are final. Due to the handmade and custom nature of our products, we cannot accept refunds or exchanges. Please double-check your order before completing your purchase. Thank you!
  • Do you offer custom designs?
    Yes! We love creating custom pieces. Contact us with your ideas or check out our design options to get started.
  • What if my order arrives damaged?
    If your item arrives damaged, please contact us within 5 days of delivery with photos and proof of purchase, and we'll work with you to resolve the issue.
  • Where do you ship to?
    I currently ship throughout the United States.
  • How long does it take to process an order?
    Orders are processed within 1-3 business days, but custom orders may take additional time. You will receive a confirmation email once your order is shipped.
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